Network Operations Engineer

Job Reference: OVID-IT-NOE-008  |  OVID IT – 2026

OVID IT, a sister company of OVID Holdings, is building a world-class infrastructure and cloud operations capability as part of its rebranding and market growth strategy. Reliable, secure, and high-performance network infrastructure is the foundation on which all enterprise applications, cloud platforms, ERP systems, and digital products run. OVID IT requires a skilled and experienced Network Operations Engineer who can design, implement, manage, and troubleshoot complex enterprise network environments — ensuring that OVID IT's internal infrastructure and client-facing network solutions meet the highest standards of availability, performance, and security.

 JOB SUMMARY

The Network Operations Engineer is a mid-level infrastructure specialist responsible for the design, implementation, management, monitoring, and optimization of OVID IT's and OVID Group's enterprise network infrastructure. This includes LAN/WAN networks, switching and routing platforms, firewall and security appliances, wireless networks, VPN connectivity, and cloud network integration. The Network Operations Engineer will be a key technical resource within the Infrastructure, Cloud & Operations Division — ensuring that all network environments are highly available, performant, secure, and well-documented. This role requires both strong hands-on technical skills and the professional discipline to operate within defined change management, incident management, and documentation standards.  As OVID IT grows its managed services offering, the Network Operations Engineer will also contribute to client network assessments, infrastructure design, and managed network support engagements — giving this role both internal operations and client-facing dimensions.

 MAIN RESPONSIBILITIES

• Design, configure, implement, and maintain enterprise LAN/WAN infrastructure including routers, switches, firewalls, and wireless access points
• Manage and monitor network infrastructure performance, availability, and capacity using enterprise monitoring tools
• Implement and maintain network security controls: VLANs, access control lists (ACLs), firewall policies, IPS/IDS configuration, and VPN tunnels
• Manage ISP relationships, WAN connectivity, and internet gateway infrastructure
• Configure and manage enterprise wireless networks including controller-based and cloud-managed Wi-Fi platforms
• Lead network incident response — troubleshooting and resolving network faults, outages, and performance degradation events within defined SLAs
• Design and implement site-to-site and remote access VPN solutions (IPSec, SSL VPN)
• Manage cloud network integration including Azure Virtual Network, VPN Gateway, ExpressRoute, or AWS VPC networking
• Perform network capacity planning and traffic analysis to support infrastructure growth decisions
• Lead network change management activities following defined ITIL-aligned change procedures
• Maintain accurate and up-to-date network documentation including topology diagrams, IP address management (IPAM), device inventory, and configuration records
• Support disaster recovery and business continuity testing for network components
• Conduct network security audits and vulnerability assessments in collaboration with the cybersecurity team
• Participate in new site infrastructure setup, office relocations, and infrastructure expansion projects
• Support the managed services team in client network assessments, design proposals, and network support delivery