Our client, operating within the FMCG sector, is seeking an experienced and hands-on Supervisor to join their team on a contract basis. The successful candidate will be responsible for supervising daily operations, leading a team, ensuring productivity targets are achieved, maintaining high standards of customer service, and ensuring compliance with company policies and health and safety regulations.
This position requires a proactive individual who is immediately available and able to work in a fast-paced, deadline-driven environment.

Key Responsibilities

• Supervise and coordinate daily operational activities.
• Lead, motivate, and manage staff to achieve departmental objectives.
• Allocate daily tasks and monitor employee performance.
• Ensure productivity, efficiency, and quality standards are consistently met.
• Monitor attendance, timekeeping, and staff discipline.
• Conduct staff training and provide ongoing coaching where required.
• Ensure excellent customer service standards are maintained.
• Assist with stock control, stock counts, receiving, and dispatch processes.
• Investigate and resolve operational issues promptly.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Complete daily operational reports and maintain accurate records.
• Liaise effectively with management regarding operational performance and staffing requirements.
• Promote a positive and productive working environment.

Minimum Requirements

• Grade 12 (Matric) (essential).
• Previous supervisory experience within an FMCG, retail, warehouse, distribution, or manufacturing environment.
• Must be available to commence employment immediately.
• Own reliable transport will be advantageous.
• Willingness to work shifts, weekends, and overtime when required.
• Clear criminal record.
• Contactable employment references.

Knowledge and Experience

• Sound understanding of FMCG operational processes.
• Experience managing teams in a high-volume environment.
• Knowledge of stock control and inventory management.
• Understanding of health and safety regulations.
• Experience with productivity monitoring and performance management.
• Ability to manage staff scheduling and workflow planning.
• Computer literacy, including Microsoft Office (Word, Excel, Outlook).
• Experience working with ERP or warehouse management systems will be advantageous.

Skills and Competencies

• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• Strong organisational and planning abilities.
• Good problem-solving and decision-making skills.
• Ability to work well under pressure and meet deadlines.
• High level of attention to detail.
• Strong administrative and reporting skills.
• Ability to motivate and develop team members.
• Good conflict resolution and disciplinary management skills.
• Reliable, dependable, and trustworthy.
• Customer-focused with a positive attitude.
• Adaptable and able to thrive in a fast-paced environment.

Contract Details

• Fixed-term contract position.
• Based in George, Western Cape.
• Immediate availability is essential.
• Market-related remuneration.