Key Responsibilities

Student Wellbeing & Student Affairs

• Support student wellbeing and emotional wellness
• Provide guidance and support to students
• Assist with student concerns and referrals
• Liaise with parents and guardians when required
• Promote an inclusive and supportive residential environment

Student Life Programme

• Develop and manage engaging Student Life programmes
• Coordinate sporting, social and cultural events
• Implement academic support initiatives
• Lead leadership development programmes
• Coordinate career readiness initiatives
• Drive community engagement projects
• Manage orientation and Welcoming Week activities

Residence & Community Management

• Foster a respectful and inclusive student community
• Promote student engagement and participation
• Maintain building culture and community standards
• Ensure compliance with residence rules and policies
• Support operational teams in delivering exceptional service

Leadership & Team Management

• Lead and mentor the Student Life Intern (SLI) team
• Manage programme planning and budgets
• Recruit, train and support student leaders
• Monitor programme performance and outcomes

Student Discipline & Communication

• Manage disciplinary processes fairly and professionally
• Investigate and resolve student incidents
• Communicate operational updates to students
• Respond to student and parent enquiries

Crisis Management & Security Support

• Support security teams during incidents
• Assist with crisis management procedures
• Ensure student safety remains a priority
• Prepare reports relating to incidents and disciplinary matters

Minimum Requirements

• Relevant qualification in Student Affairs, Education, Psychology, Social Sciences, Community Development or a related field
• Previous experience in Student Accommodation, Higher Education, Residence Management or Student Affairs
• Experience coordinating student programmes and events
• Strong leadership and people management skills
• Excellent communication and interpersonal abilities
• Ability to engage with students, parents and university stakeholders
• Strong planning, administration and organisational skills
• Computer literacy (Microsoft Office)

Highly Advantageous

• Student Accommodation experience
• Residence Management experience
• Student Affairs experience
• Community engagement programme experience
• Event management experience
• Crisis management experience

Key Skills

• Student Life Management
• Student Affairs
• Student Accommodation
• Residence Management
• Property Management
• Community Engagement
• Student Wellbeing
• Higher Education
• Leadership Development
• Event Management
• Youth Development
• Student Support
• Conflict Resolution
• Customer Service
• Programme Management
• Team Leadership
• Stakeholder Management
• Communication
• Crisis Management
• Relationship Management

Why Join Us?

• Join a leading Student Accommodation Property Management company
• Make a meaningful impact on the lives of students
• Lead innovative student engagement and wellbeing programmes
• Work within a collaborative, supportive and dynamic environment
• Excellent long-term career growth within Student Accommodation and Property Management
• Help shape an outstanding student living experience while developing future leaders

Location

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