Short-Term Insurance Broker

Description:
The role requires a combination of strong sales ability and technical insurance expertise. The broker will be expected to independently manage both commercial and personal lines, while ensuring that all administration, compliance, claims, renewals, and client servicing are handled accurately and professionally.

Requirements:

• Minimum 5 years’ short-term insurance experience, preferably within an independent brokerage.
• Proven sales and new business development track record.
• Strong knowledge of commercial and personal lines, including underwriting, claims, and policy administration.
• Experience working with multiple insurers and underwriting managers.
• RE5 completed and current.
• Recognised Short-Term Insurance qualification at NQF Level 4 or higher.
• FAIS Fit and Proper compliant, including relevant Class of Business training and up-to-date CPD.
• Able to work independently without supervision across personal and commercial lines.
• DOFA confirming required industry experience.
• Clean regulatory and credit record.
• Fluent in English and Afrikaans.
• Valid driver’s licence and own reliable vehicle.

• New Business Development: Prospect for and acquire new personal and commercial clients, build a sales pipeline, generate referrals, and meet growth targets.
• Book Ownership: Manage an allocated portfolio of TTT clients and all new business, acting as the primary point of contact.
• Underwriting & Risk Assessment: Assess risks, obtain and compare quotes, negotiate terms, and structure suitable cover.
• Commercial Lines: Manage risks including property, business interruption, motor fleets, liability, SASRIA, goods in transit, and engineering.
• Personal Lines: Manage household, buildings, motor, portable possessions, personal liability, and high-value risks.
• Policy Administration: Process endorsements, adjustments, cancellations, premium queries, and maintain accurate client and policy records.
• Claims Management: Manage claims from registration to settlement and liaise with insurers, assessors, and clients.
• Renewals & Retention: Manage renewals, review cover, remarket where necessary, and retain clients through proactive service.
• Client Relationships: Provide compliant advice, identify cross-selling opportunities, and build long-term client relationships.
• Compliance: Maintain FAIS-compliant files, accurate CRM records, records of advice, and required disclosures.
• Reporting: Monitor and report on new business, pipeline activity, claims, renewals, and book growth.