Key Responsibilities

Quality Assurance for all Technical Products

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Develop and execute exploratory and automated tests to ensure product quality
• Monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.
• Create detailed, comprehensive and well-structured test plans and test cases

Estimate, prioritize, plan and coordinate testing activities

• Design, develop and execute automation scripts using open source tools
• Meet with the software/product designers to determine quality assurance parameters.
• Review system requirements and track quality assurance metrics e.g. defect densities and open defect counts.
• Lead the team in designing QA test procedures.
• Oversee the drafting of testing documents.
• Implement testing procedures and overseeing the QA process.
• Troubleshoot quality issues and modifying test procedures.
• Conduct analysis checks on product specifications.

Review Quality Assurance reports.

• Ensure the successful deployment of products to the end-users.
• Respond to requests from the design team and management.
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams e.g. developers and product managers to identify system requirements

Monitor debugging process results

• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

Reporting Line

• This position reports to Head, Enterprise Systems Product.

Requirements

• Proven Experience in Software Quality Assurance
• Bachelor’s or Master’s degree in Computer Science, Engineering or a related field.
• At least 5 years of working experience in a quality assurance position within a business in a fast-paced and constantly evolving market.
• Proven experience in database testing in SQL inclusive of experience in the design and manipulation of test data and the validation of stored testing procedures.
• Experience working with various QA tools inclusive of bug and defect tracking systems.
• Strong knowledge of software QA methodologies, tools and processes
• Good understanding of one or more programming languages and strong working knowledge Java and Python scripting languages.
• Have extensive experience in analytics, high-level problem-solving skills, and the ability to manage project.
• Advanced written and verbal communication skills.
• Critical thinker; detail oriented.
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Hands-on experience with automated testing tools
• Solid knowledge of SQL and scripting
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is a plus