KEY RESPONSIBILITIES: 

• Provide administrative support to the Cold Store Manager and assist with daily operational activities
• Manage daily attendance registers for employees across all shifts
• Maintain employee records and MHE (Material Handling Equipment) driver licence records, both physical and digital
• Coordinate weekly timesheets and submit documentation to HR
• Manage service providers, including scheduling work, ensuring OHS compliance, issuing purchase orders, and allocating work areas
• Obtain quotations from service providers when required
• Create and process purchase orders using SAP
• Maintain filing systems and documentation for service providers
• Manage CHEP pallet control and reconciliations
• Order office stationery and operational supplies
• Assist with updating office policies and standard operating procedures (SOPs)
• Procure stock from internal and external suppliers
• Act as the administrative liaison between the Cold Store, Logistics, HR, Payroll, Trading, and other departments
• Control documentation relating to internal processes, stock, material handling equipment, and local deliveries
• Verify the completion and accuracy of delivery documentation and scan daily delivery notes against load sheets
• Maintain maintenance records for equipment
• Prepare regular operational and administrative reports
• Provide relief support to Administrative Operations Clerks when required

• Matric (Grade 12)
• Minimum of 3 years' administrative experience, with experience in a warehouse, cold store, or similar operational environment
• Strong computer literacy with advanced Microsoft Excel skills
• Report writing experience
• ERP system experience; SAP Business One experience will be advantageous
• Excellent written and verbal communication skills
• Strong interpersonal skills with the ability to communicate across all levels of the business
• Excellent organisational, multitasking, and time management abilities
• Strong attention to detail and accuracy
• Ability to work under pressure, meet deadlines, and prioritise effectively
• Strong problem-solving and critical thinking skills
• Self-motivated with the ability to work independently
• Honest, reliable, and results-driven
• Flexible to work overtime and weekends when operationally required
• Own transport will be advantageous
• A positive attitude, willingness to learn, and ability to work well within a team