Senior Client Executive

Key Responsibilities

·        Ensure a timely, precise and high quality service delivery to all clients

·        Ensuring compliance with anti-money laundering procedures, working closely with compliance team for the proper due diligence in gathering all the necessary data and information for a full new client review;

·        Attend to corporate secretarial functions;

·        Drafting of minutes/resolutions;

·        Prepare and organize board documents efficiently and in a timely manner;

·        Attending board and other meetings as required;

·        Instructing payments, statutory filings/returns and ensure a timely delivery

·        Attend to client queries in a timely manner with a high service standard ensuring ownership through to completion;

·        Proactively resolve clients moderate to complex issues and escalating as required;

·        Responsible for incorporation of client entities, i.e. the ROC & FSC application process;

·        Liaise with external parties such as bankers, auditors, lawyers and regulatory bodies;

·        Liaise with related authorities for permits and licenses;

·        Build and maintain good relationship internally with juniors, peers and line manager;

·        Train, guide, and coach team members on technical aspects of the job to ensure readiness to deliver work;

·        Maintaining proper and complete file for each client – physical as well as on the DMS;

·        Daily and effective input on timesheet or any time management system;

·        Attend client meetings with Team Leader/Manager as and when required;

·        Ensure that necessary filings as per the legal and regulatory framework are made within the prescribed deadline;

·        Ensure that the required information are uploaded and updated on the relevant internal systems in place;

·        Ensure that invoices are prepared by the finance department on time;

·        Prepare client invoices as part of the billing process;

·        Ensure compliance of portfolio with applicable legal framework;

·        Familiarize and adhere to internal policies and procedures;

·        To identify training needs of team members and provide relevant training to subordinates;

·        Any other cognate duties that may from time to time be required which are appropriate to the role and business requirements.

Key Requirements

·        Either a Degree in Law and Management or a Professional qualification (ACCA/ICSA/STEP);

·        Excellent knowledge of Legal & Regulatory framework;

·        Experience: Either 4 years of working experience as a Corporate Administrator Or 2 years in a Senior Corporate Administrator’s role within a Management Company;

Key Skills

Excellent company secretarial skills with the ability to draft and review complex resolutions, minutes and other relevant documents;

·        Good analytical and problem solving skills;

·        Excellent written and verbal communication skills - ability to draft effective communications (emails, letters, memos, instructions) with good grammar, spelling & proofreading skills;

·        Strong organizational and multi-tasking skills;

·        Ability to work in a fast moving, demanding, high-pressure environment;

·        A high level of accuracy and attention to detail;

·        Highly motivated with the ability to work well as an individual and from their own initiative as well as being able to work in a team environment;

·        Ability to maintain high level of confidentiality;

·        Computer Literate: Ms. Office Word, Excel, PowerPoint & Outlook.