Security Manager

Reports Admin Head

ABOUT WASHINGTON HEALTHCARE 

Founded in 2015, Washington Healthcare PLC has grown into Ethiopia’s premier healthcare provider, operating two medical centers with 80 beds, two pharmacies, and a diagnostic center staffed by over 300 healthcare professionals, serving more than 2 million patients. The organization combines advanced medical technology with internationally informed healthcare practices to deliver high-quality, accessible care to both local communities and international patients, driven by a strong commitment to excellence, accessibility, and innovation.

The Head of Security will be responsible for planning, developing, implementing, and managing comprehensive security strategies, policies, and operations to ensure the safety and security of patients, staff, visitors, and hospital assets. This leadership role involves overseeing the security team, managing security systems, and responding to all security-related incidents.

KEY RESPONSIBILITIES:

• Security Strategy and Policy Development Duties:
  • Develop, implement, and regularly review hospital security policies, procedures, and protocols in line with industry best practices and local regulations.
  • Conduct comprehensive security risk assessments to identify vulnerabilities and threats to the hospital environment.
  • Formulate strategic plans to enhance the overall security posture of the facility.
• Security Operations Management Duties:
  • Oversee the daily operations of the hospital's security department, including staffing, scheduling, training, and performance management of security personnel.
  • Manage and maintain security systems, including CCTV, access control systems, alarm systems, and communication equipment.
  • Ensure effective patrolling, monitoring, and surveillance of hospital premises.
• Incident Management and Response Duties:
  • Lead the response to all security incidents, emergencies, and crises (e.g., theft, assault, unauthorized access, fire, active threats).
  • Conduct thorough investigations of security breaches, incidents, and complaints, preparing detailed reports and recommending corrective actions.
  • Liaise with local law enforcement and emergency services as required.
• Training and Awareness Duties:
  • Develop and deliver security awareness training programs for all hospital staff, promoting a culture of vigilance and safety.
  • Train security personnel on advanced security techniques, emergency response, conflict resolution, and customer service.
• Compliance and Reporting Duties:
  • Ensure compliance with all relevant security regulations, licensing requirements, and hospital policies.
  • Prepare regular reports on security performance, incident statistics, and key metrics for senior management.
  • Manage the security budget effectively.