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• Handles undesired conduct, violations of hotel policy and civil law breaches as warranted for the security and safety of hotel guests, employees, visitors and property.
• Answers security telephone hotline calls and responds in a timely manner, based on priority.
• Receives, records and stores lost and found items.
Traffic Control
• Checks all vehicles, including bicycles, entering or leaving the hotel compound through main and back gate.
• Verifies that team members leaving the hotel during working hours have a gate pass and searches team members and their bag when they are leaving the hotel, using a metal detector.
• Monitors disembarking of goods and checks driveway approaches to ensure safety.
• Verifies that the hotel bus arrives and leaves the hotel at the scheduled time.
Customer Service
• Escorts guests, visitors and employees to parking lots when requested.
Logbook Updating
• Reviews all security reports of previous shifts, during the ½ hour carry period between shifts, to be familiar with names and situations and in order to brief the next person coming.
• Registers proper entries in the vehicle logbook.
Material Handling & Inventory
• Checks the good functioning of fire alarm, life safety and security systems as required.
• Verifies regularly the fire sprinkler and emergency power systems.
• Verifies Walkie-Talkie transmission while in the switchboard and during hours of duty.
• Oversees the opening of the tips box.
Communication
• Communicates any problem to superiors using the pager or two way radio.
• Attends and participates in departmental briefings.
Health & Safety Prevention
• Participates in Fire and Evacuation drills.
• Attends emergencies in a security capacity to protect guests and team members as instructed by Chief Security Officer.
Security Operations
• Conducts night and day foot patrols in all areas of the hotel to observe and identify potential security or safety risks and undesirable conditions.
• Verifies that beach hawkers abide by the rules and regulations stipulated in their permit.
• A shift of atleast 8 hours per day.
