Sales Manager – Fiscalisation Solutions

ROLE CONTEXT

Our client is establishing and scaling fiscalisation solutions for the Zambia market, supporting products such as Fiscal Cloud Portal, RevPOS, Print Driver, Excel E-Invoicing Add-in, DLL Library, ASP.Net Web Service, and related ZRA Smart Invoice integrations.

The Sales Manager will support the successful setup, rollout, client adoption, and ongoing operation of the Zambia fiscalisation business in line with ZRA requirements, commercial targets, and client service expectations.

ROLE PURPOSE

To lead and coordinate the sales function, ensuring strong execution, accurate reporting, and effective support to the Zambia fiscalisation operation.

KEY RESPONSIBILITIES

• Define and execute Zambia go-to-market sales strategy
• lead enterprise negotiations
• manage partner/reseller relationships
• set quotas and monitor pipeline
• report to Country Manager
• collaborate with Key Account Managers on retention
• Support full market launch activities, CRM pipeline discipline, product demos, proposal follow-up, and client conversion targets.

REQUIRED SKILLS AND COMPETENCIES

• B2B sales
• solution selling
• CRM (HubSpot/Salesforce)
• proposal writing
• negotiation
• knowledge of Zambian business landscape and ZRA mandates

QUALIFICATIONS AND EXPERIENCE

• Degree in Business, Marketing, ICT, or related field.
• 5+ years in B2B sales, preferably in ICT, software, fintech, fiscalisation, ERP, or SaaS solutions.
• Experience in ICT, software, ERP, POS, SaaS, fintech, fiscalisation, or regulated technology solutions will be an added advantage.

PRODUCTS / SYSTEMS SUPPORTED

• All products – positioning and pricing for ZM market
• Fiscal Cloud Portal (demo environment)

IDEAL CANDIDATE PROFILE

• Strong professional integrity and ability to work in a regulated client environment.
• Clear communicator with strong follow-through and documentation discipline.
• Comfortable working with cross-functional teams across sales, accounts, technical support, development, and management.
• Able to work under rollout deadlines while maintaining quality, accuracy, and client responsiveness.
• Commercially minded, target-driven, and able to build strong client relationships in the Zambia market.

APPLICATION NOTE

Interested candidates should submit an updated CV and a brief cover note demonstrating relevant experience in ICT, fiscalisation, software, client support, sales, finance, or operations as applicable to the role to sk•••••••••••••••••••••@••••••.com