Retail Operations Manager (Namibia)

The Person:

• Degree in Business or Financial Management.
• Minimum 5 years Retail / Home improvement experience in a Senior Management position.
• Ability to engage at a high business level and inspire entrepreneurs and within a corporate structure.
• Understand the building material and hardware retail environment and small business challenges.
• Ability to assess business financial reports and to advise Retailers on business profitability and growth.
• Sound knowledge of hardware and building material products.

• Build and maintain relationships with Regional Retailers, staff, and Corporate team members.
• Ensure that stores adhere to minimum format and CI specifications.
• Ensure that stores maintain high standards of excellence scores.
• Assist stores to grow market share and profitability.
• Measure Retailer business performance and provide advice for improvement.
• Analysis and interpretation of financial results.
• Prepare business growth plans.
• Conduct regular store audits through structured store visits and the circulation of written reports to retailers, regional and national office, where appropriate.
• Advise Retailers on modern and opposition retail trends in the hardware industry.
• Stimulate synergies amongst retailers and team member.

• Microsoft Office Skills - Advanced Excel skills & Intermediate PowerPoint skills.
• Financial acumen.
• Excel reporting.
• self-starter-efficiency.
• Leadership skills.
• Attention to detail.
• Valid driver’s license, South African passport.
• Willingness to travel extensively.