Key Responsibilities

• Greet and welcome visitors, clients, and staff in a professional and courteous manner.
• Manage the reception area, ensuring it is tidy, presentable, and well-stocked at all times.
• Register visitors and issue visitor access as per company security procedures.
• Notify the relevant staff member upon the arrival of their guest or appointment.

• Answer, screen, and direct incoming calls promptly and professionally.
• Take accurate messages and ensure timely delivery to the relevant recipients.
• Manage general email correspondence directed to the reception or general inbox.
• Respond to queries in a helpful and professional manner or redirect to the appropriate department.

• Manage incoming and outgoing mail, couriers, and deliveries.
• Maintain and update the office filing system (both physical and electronic).
• Schedule and coordinate meetings, boardroom bookings, and appointments.
• Assist with the preparation of documents, reports, and presentations as required.
• Order and manage office supplies, stationery, and refreshments.
• Provide general administrative assistance to various departments as needed.

Minimum Requirements

• Grade 12 / Matric certificate (essential).
• A relevant certificate or diploma in Office Administration, Business Administration, or a related field (advantageous).

• Minimum 1–2 years of experience in a receptionist, front-desk, or administrative role.
• Experience in a corporate or professional services environment is preferred.
• Afrikaans first language essential

• Excellent verbal and written communication skills.
• Professional, presentable, and well-spoken demeanour.
• Strong organisational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work under pressure and manage a busy reception environment.
• High level of reliability, punctuality, and attention to detail.
• Friendly, approachable, and customer-service-oriented attitude.
• Ability to handle confidential information with discretion.