Patient Care Officer

Patient Care Officer 

The Incumbent is responsible to provide complete administrative support to the patients and the medical and paramedical team including cost estimates and billing.

What you will be doing:

• Receive the patients and do all the admission procedures.
• Handle billing transactions including collecting cash and credit payments, and enter the cash receipts and assure correct allocations, distributions in accordance with the established protocol.
• Assist doctors in their daily secretarial duties and prepare all invoices/issue invoices to the customers in accordance with established procedures and updating customer files for ER/OPD/LAB/IP/PCR collection points patients and doctors
• Reception and transmission of information by mail/fax to concerned parties.
• Answering phone calls 

What are we looking for?

• HSC Holder
• Computer literate
• Ability to work efficiently under pressure
• Excellent communication, interpersonal and customer service skills
• Ability to work on shift system
• Experience as Call Centre Operator