About the role

• This is not your typical internship. You will play a hands-on role in driving brand visibility, executing campaigns, and engaging communities directly.
• You’ll work closely with the Country Manager and marketing teams to help position Mukuru as a trusted brand within key communities.

What you’ll be doing

Drive on-the-ground activations

• Plan and execute community-based campaigns and activation events
• Represent Mukuru at events, campuses, markets, and community gatherings
• Support customer onboarding during activations
• Track campaign performance and identify new opportunities

Manage social media presence

• Run and grow Mukuru Kenya’s social media platforms
• Create and manage a monthly content calendar
• Engage with customers through comments, messages, and community groups
• Monitor growth, engagement, and performance metrics

Create engaging content

• Design and produce social media content, videos, and campaign visuals
• Capture real customer stories and community moments
• Develop content for campaigns, promotions, and product education
• Maintain a content library aligned to brand standards

Generate market insights

• Track competitor activity and market trends
• Gather customer feedback during activations
• Share insights on target communities and opportunities
• Support reporting on campaign effectiveness and performance

Collaborate with marketing teams

• Coordinate with central marketing on campaigns and content
• Align local activity with broader brand strategy
• Share learnings and performance feedback regularly

What you need to succeed

Qualifications & experience

• Diploma or degree in Marketing, Communications, or related field
• Strong communication skills English required; Swahili advantageous
• Active interest or presence on social media platforms
• Basic design or content creation skills

What will make you stand out

• Creative thinker with strong storytelling ability
• Comfortable engaging people in community environments
• Self-driven, organised, and adaptable
• Passion for fintech, marketing, and community impact

What you’ll gain

This is a high-impact, hands-on internship where you’ll contribute directly to business growth.

• Real experience in marketing campaigns and events
• Ownership of live social media platforms
• Exposure to fintech and customer acquisition strategies
• Mentorship from experienced professionals
• A portfolio of measurable, real-world results

Remuneration

• Monthly stipend of KES 25,000