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IT Technicians
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Job Details
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About the job IT Technicians
IT TECHNICIAN - NETWORKING & INFRASTRUCTURE
Location: Johannesburg, South Africa
Industry: Information Technology / Enterprise Infrastructure
A leading organisation is seeking a motivated Junior IT Technician to join its technical support team, with a strong focus on networking and enterprise infrastructure services.
This role is ideal for an aspiring networking professional looking to build a long-term career within Enterprise Unified Communications and enterprise networking environments.
THE ROLE
You will be responsible for supporting network infrastructure, connectivity, and enterprise systems while developing your technical skills within a fast-paced support environment.
This is an excellent opportunity for a junior technician who is passionate about networking and eager to specialise within enterprise infrastructure environments.
KEY RESPONSIBILITIES
Network Support & Infrastructure
- Providing first-line and second-line support for network-related incidents and requests
- Assisting with installation, configuration, and maintenance of:
- Routers
- Switches
- Firewalls
- Wireless access points
- Supporting LAN/WAN connectivity across enterprise environments
- Assisting with network upgrades, deployments, and infrastructure changes
Troubleshooting & Incident Management
- Troubleshooting connectivity, network performance, and infrastructure issues
- Assisting with diagnosis and resolution of outages and technical incidents
- Monitoring network systems and escalating complex issues where required
- Supporting structured cabling, patching, and physical infrastructure setup
Systems & Operational Support
- Supporting enterprise Unified Communications and networking environments
- Collaborating with senior engineers on optimisation and improvement initiatives
- Maintaining accurate technical documentation and configuration records
- Supporting operational and project-related technical activities
WHAT WE ARE LOOKING FOR
Key Requirements
- Diploma or Certificate in IT, Networking, or related field
- Basic understanding of:
- TCP/IP
- DNS
- DHCP
- VLANs
- Exposure to enterprise networking environments (internship or workplace experience advantageous)
- Familiarity with Windows and/or Linux operating systems
- Strong analytical and troubleshooting capability
- Ability to work in a fast-paced, service-driven environment
Advantageous Skills
- CompTIA Network+ certification
- Cisco CCNA exposure or training
- Experience with network monitoring tools
- Understanding of firewalls and cybersecurity fundamentals
- Exposure to enterprise or call centre environments
WHO YOU ARE
- Passionate about networking and infrastructure technologies
- Eager to learn and develop into a networking specialist
- Detail-oriented with strong problem-solving capability
- A proactive and collaborative team player
- Able to work under pressure and manage incidents effectively
- Strong communication skills with a customer-focused mindset
WHY THIS ROLE
- Excellent opportunity to build a career in enterprise networking
- Exposure to Unified Communications and enterprise infrastructure environments
- Hands-on experience with modern networking technologies
- Opportunity to work alongside experienced engineers and technical specialists
- Strong learning and growth potential within a structured technical environment
About the Company
ATS Client
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