Information and Communication Technology (ICT) Manager

Full Time 1 day ago Cape Town, South Africa

Employment Information

One of South Africa's largest Independent Power Producers (IPPs) and clean energy providers is seeking an ICT Manager / HOD-level leader to own internal technology operations and optimisation.

Responsibilities:

  • MSP Governance: Own the relationship with the MSP; review performance metrics, incident trends, root causes, and SLA compliance.

  • Risk & Compliance: Manage operational risks, ensure adherence to ICT policies, and oversee business continuity/disaster recovery testing.

  • Service Stability: Serve as the internal escalation point to ensure a predictable, secure, and stable ICT environment.

  • Platform Optimisation: Proactively drive the consolidation and integration of existing platforms (e.g., M365, collaboration tools, security posture) to reduce complexity.

  • Audit & Remediation: Lead ICT audits, track risk remediation initiatives, and ensure scalability for new energy asset developments.

  • Business Cases: Collaborate with the MSP to scope change requests and develop internal business cases for budget approvals.

  • Roadmap Execution: Partner with the OCIO to execute the long-term technology strategy, taking internal ownership of designated deliverables.

  • Stakeholder Management: Act as a unifying presence between internal business units and outsourced vendors to manage expectations and change impacts.

  • Adoption & Benefits: Ensure high user adoption, seamless change governance, and measurable business value from new initiatives.

  • Budgeting: Manage internal ICT budgets, software renewals, and licensing reconciliations across Anthem entities.

  • Commercial Alignment: Ensure vendor contracts and technology spend align with the approved roadmap and scale efficiently.

  • People Management: Lead the internal ICT team, directly managing the Digital Transformation Lead and IT Operations Lead.

  • Executive Liaison: Serve as the internal face of ICT to executive management, providing structured reporting on performance, risks, and progress.



Minimum Requirements:
  • Education: Degree in Information Systems, Business, Technology, or a related field.

  • Certifications: Exposure to ITIL, PRINCE2, or COBIT is highly advantageous.

  • Experience:

    • Minimum 10–15 years in ICT, with at least 5 years in a senior management role owning the IT function.

    • Proven track record managing IT operations through external MSPs and vendors.

    • Demonstrated experience in ICT budget management, change governance, and operational reporting.

    • Practical experience coordinating cybersecurity remediation and IT audits (from a governance perspective).

    • Energy/Renewable Energy sector experience is highly advantageous.

  • Core Skills

    • Vendor & Stakeholder Governance: Ability to hold providers accountable, manage commercial contracts, and navigate healthy tension lines.

    • Financial Acumen: Strong capability to manage IT spend, renewals, and ROI tracking (proficiency in Excel required).

    • Cloud-First Security Literacy: Broad understanding of cyber risk drivers in an M365/cloud environment to effectively govern security outcomes.

    • Process Improvement & Resilience: A structured, problem-solving mindset focused on simplification and root-cause analysis; remains calm under pressure.

    • Self-Leadership: Highly autonomous leader capable of prioritizing competing demands in a hybrid working model.


Benefits:

  • Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to


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