Key Performance Areas

Strategy Execution
• Define and execute the hospital’s strategy, aligned to Group vision and regional
healthcare priorities.
• Drive operational excellence and embed a high-performance culture through stakeholder
alignment.
• Integrate clinical, operational and commercial functions across teams and organisational
layers.
• Ensure strategic objectives translate into measurable operational outcomes

Strategic Input, Innovation and Enablement
• Translate Group vision into clear strategic objectives for Klerksdorp complex of hospitals.
• Identify growth opportunities including new services, partnerships and market expansion.
• Provide strategic input into Group initiatives and capital allocation decisions.
• Display strong understanding of key risks and opportunities impacting business
sustainability.
• Develop and enhance frameworks, policies and procedures to ensure consistent
operational execution.

Financial Management and Commercial Performance
• Assume full accountability for hospital P&L performance.
• Drive revenue growth, cost containment and margin optimisation.
• Oversee budgeting, forecasting and financial controls.
• Monitor key financial metrics including EBITDA, revenue mix, overheads, working
capital, activity metrics and Return on Invested Capital (ROIC).
• Ensure robust procurement and supply chain oversight to drive efficiencies.
• Data driven analytical focus to key decisions and strategic direction

Clinical Governance and Quality Management
• Champion clinical excellence and patient safety.
• Ensure effective implementation of clinical governance frameworks.
• Oversee hospital committees including Quality, Ethics, Infection Control and Risk.
• Monitor and review clinical indicators and drive continuous improvement initiatives.
• Maintain and expand accreditation standards and ensure alignment with industry best
practice.
• Compliance to internal and external quality audit requirements including those critical to
licensing authorities in country.

Internal and External Stakeholder Engagement
• Build strong relationships with doctors, specialists and healthcare professionals.
• Maintain effective engagement with regulators, funders and industry bodies with the
objective to align and deliver value to all stakeholders.
• Represent the complex of hospitals at relevant internal and external forums.
• Foster collaborative relationships with Group leadership and hospital management
teams.
• Promote the hospital brand within the community and healthcare sector

Regulatory, Compliance and Risk Management
• Ensure adherence to healthcare regulations and licensing requirements.
• Implement risk management, governance and compliance policies.
• Oversee internal and external audit processes.
• Proactively identify operational, clinical, financial and reputational risks and implement
mitigation strategies.
• Corporate Governance compliance and accountability

Resourcing, Talent Management and Leadership
• Lead by example in driving organisational values and culture.
• Take full responsibility for performance management of direct reports.
• Oversee recruitment, development, succession planning and transformation/localisation
initiatives.
• Define performance contracts and monitor achievement of agreed objectives.
• Build leadership capability within the hospital management team.
• Employee retention is a critical focus.
• Employee wellness focus towards an employer of choice strategy in country.

Minimum Required Education
• Relevant tertiary qualification in Healthcare Management, Business Administration,
Finance or related field.
• Postgraduate qualification (MBA or equivalent) will be advantageous

Inherent Requirements
• Minimum 8–10 years’ senior management experience within the private healthcare
sector.
• Previous Hospital CEO or General Manager experience preferred.
• Demonstrated strong business, commercial and financial acumen.
• Proven track record in managing complex healthcare operations.
• Strong understanding of clinical governance, regulatory frameworks and healthcare
compliance.
• Experience working within a listed or group healthcare environment advantageous.
• Knowledge of hospital information systems and ERP platforms advantageous.
• Excellent stakeholder engagement and relationship management capability.