Head of People Performance & Rewards

Career Opportunity

C-Care International, part of the healthcare cluster of CIEL Group, is a Mauritian private healthcare group that owns and operates four healthcare facilities in Mauritius, namely C-Care Darné, Wellkin, Grand-Baie and Tamarin, and two hospitals in Uganda, C-Care IHK and IMC. C-Care also owns and manages 22 primary care Clinics and 55 C-Lab collection centres in Mauritius, Uganda, and Madagascar.

C-Care is currently looking for a Head of People Performance & Rewards to be based at C-Care Corporate Office, in Mauritius.

| Head of People Performance & Rewards

Reporting to the Group Chief People & CI Officer, the selected candidate will lead the Group Centre of Expertise for People Performance & Rewards, ensuring consistent, high-quality and data-driven HR standards, systems, performance management and reward practices across all business units. The role will oversee the governance and continuous improvement of HR frameworks, workforce planning, job architecture, people analytics and HR systems, while driving automation, simplification and operational excellence to support effective workforce decisions and organisational performance across the Group.

What you will be doing:

• Lead the design, implementation and continuous improvement of the Group HR Management System, ensuring robust governance, standardisation and operational excellence across the Group.
• Develop, maintain and govern HR policies, SOPs, Books of Standards, management infrastructure and governance frameworks to support consistent HR practices.
• Lead the annual Group HR audit programme, monitor corrective actions and strengthen governance maturity through simplification, automation and lean process improvement.
• Drive organisational effectiveness initiatives through workforce planning, productivity frameworks, organisation design reviews and workforce optimisation strategies.
• Develop and maintain career ladders, competency frameworks, staffing models and productivity benchmarks to support sustainable growth and talent development.
• Oversee the Group Performance Management System, Job Architecture, Hay Job Evaluation framework and reward governance practices.
• Lead salary benchmarking, compensation framework development and market intelligence activities to ensure competitive, fair and consistent reward practices.
• Govern all Group HR systems and digital HR platforms, ensuring data integrity, reporting accuracy, system optimisation and digital transformation.
• Develop executive HR dashboards, workforce analytics and business intelligence tools to provide actionable insights and support strategic decision-making.
• Lead HR automation, digitalisation and process redesign initiatives to improve efficiency, eliminate duplication and enhance user experience.
• Manage the annual manpower planning and HR budget process, including workforce costing, productivity measurement and organisational efficiency monitoring.
• Conduct external benchmarking and provide strategic recommendations based on workforce analytics, financial analysis and market trends.
• Lead, coach and develop the People Performance & Rewards team while fostering a culture of accountability, continuous improvement and collaboration across the Group HR function.
• Support Heads of HR in implementing Group standards, governance frameworks and management infrastructure, ensuring alignment across all business units.

What are we looking for?

• Master’s degree in Human Resources, Business Administration, Industrial Psychology, Business Analytics or a related field.

• Professional certification in Hay Job Evaluation, Compensation & Benefits, HR Analytics, Lean/Six Sigma or Project Management would be an advantage.

• 10–15 years of progressive leadership experience, with significant exposure to performance management, rewards, organisational effectiveness, governance and workforce planning.

• Proven experience in developing and implementing operating models, HR policies, standards and governance frameworks.

• Demonstrated experience leading organisational effectiveness, workforce productivity, transformation and change management initiatives.

• Strong experience in HR systems management, workforce analytics, business intelligence and executive reporting.

• Experience working within multi-country, large-scale or matrix organisations is preferred.

• Sound knowledge of organisational design, job architecture, career frameworks and succession planning methodologies.

• Strong understanding of workforce planning, productivity measurement, workforce analytics and organisational performance management.

• Expertise in compensation, benefits, salary benchmarking and reward governance practices.

• Proficiency in HR technologies, digital transformation initiatives and data-driven decision-making.

• Experience in budget management, workforce costing, financial analysis and resource optimisation.

• Knowledge of audit methodologies, risk management, internal controls and governance practices.

• Experience in policy development, management infrastructure design and continuous improvement methodologies.

• Strong strategic, analytical and problem-solving skills with the ability to translate data into actionable business insights.

• Excellent organisational skills with strong attention to detail and a commitment to quality and governance.

• Proven ability to drive continuous improvement, process simplification and operational excellence.

• Strong executive communication, stakeholder management and influencing skills.

• Demonstrated project and programme management capabilities, with the ability to manage multiple priorities effectively.

• High level of accountability, integrity and professionalism.

• Strong collaboration, relationship-building and cross-functional leadership skills.

• Results-oriented with the ability to deliver outcomes in a dynamic and complex environment.

• Proven leadership, coaching and team development capabilities.

Location: C-Care Corporate Office, Moka, Mauritius

Management reserves the right to call only the best candidates for an interview. If you have not received any communication after the deadline, feel free to call us for any query.