A well-established craft brewery and restaurant in Braamfontein, Johannesburg is looking for an experienced Front of Office Manager to join their team. The business offers a dynamic dining experience that combines quality food, locally brewed craft beer, and live entertainment in a vibrant, customer-focused environment.
About the Role
This role is suited to an experienced hospitality professional with strong leadership skills who thrives in a fast-paced environment. The duties include but not limited to:
- Oversee daily front-of-house and floor operations.
- Deliver exceptional customer service and maintain a customer-focused culture.
- Manage bookings, shift planning, and staff scheduling.
- Lead, train, and support front-of-house team members.
- Ensure efficient order processing, service delivery, and payment handling.
- Maintain high standards of cleanliness, hygiene, and restaurant presentation.
- Oversee stock control, staff management, and opening/closing procedures.
- Ensure smooth restaurant operations during busy service periods.
Requirements:
- Matric
- 4+ years' experience in a management role
- 3+ years' experience within the hospitality or food service industry
- Supervisory experience with the ability to lead and develop a team
- Valid driver's license and own vehicle
- Reside close to Braamfontein
- Strong customer service and hospitality background
How to Apply:
Contact Hire Resolve today for your next career-changing move.
Apply for this role today, contact Robyn at ro•••••••••••••@••••••.us or on LinkedIn.
You can also visit the Hire Resolve website for more opportunities.
