Minimum Requirements

• Minimum 2–3 years’ experience in a Front Desk, Reception, or Front Office role within a 4-star or 5-star hotel, luxury lodge, boutique hotel, or similar hospitality environment.
• Proven hands-on Opera PMS experience is essential.
• Strong understanding of front office procedures and hospitality operations.
• Excellent communication and interpersonal skills.
• Strong administrative and organizational abilities.
• Ability to work shifts, weekends, public holidays, and evenings when required.
• Professional presentation and customer-service orientation.
• Ability to work effectively under pressure.

Essential Screening Criteria

• Recent experience in a 4-star or 5-star hotel, lodge, resort, or luxury hospitality environment.
• Practical working knowledge of Opera PMS.
• Proven front office or reception experience within hospitality.
• Strong guest relations and customer service skills.
• Candidates without Opera PMS experience or relevant hotel/lodge front office experience will not be considered.

Advantageous Skills

• Experience in luxury hospitality or game lodges.
• Knowledge of hotel reservation systems and channel management.
• Multilingual abilities.
• Experience handling international guests.
• Hospitality or Tourism qualification.

What We Offer

• Opportunity to work in a professional hospitality environment.
• Career growth and development opportunities.
• Supportive and guest-focused team culture.
• Competitive remuneration based on experience.
• Live-in accommodation provided.