Financing/Debtors Administrator

NFB Finance is recruiting for a Financing/Debtors Administrator that will be based in Nahoon,  East London.

Overview and Purpose of the Role

Responsible for the accurate and timely administration of customer loan accounts, collection of outstanding debts, allocation of payments, account reconciliations, and maintenance of debtor records. The role plays a critical part in ensuring all administrative and business operational functions within the team thereby supporting the provision of niche business credit solutions.

Key roles and responsibilities

• Helping establish, set-up and give input into as may be appropriate in terms of processes, systems, templates, and documents required by NFB
  Finance and NFB Edge in order to effectively receive credit applications, assess credit applications, assess and manage risks, administer credit accounts,
  and perform all Invoice Financing Administrative and Debtors Controller functions.
• Attend training on becoming fully conversant with the Company’s Loan Management System at all times.
• Overseeing the administrative and debtor controller functions within NFB Edge, ensuring that necessary data is captured accurately and effectively and that
  accounts are maintained, monitored, and kept updated and accurate.
• The full administrative process from receiving a credit application to the granting of credit to the administration of the account to the termination of the account.
• Assisting with compiling information and reporting requirements of appropriate regulators.
• Offering excellent and professional client service and helping ensure overall client satisfaction.
• Developing strong and effective relationships with all stakeholders.
• Provision of prompt and effective responses to client queries and support requests and escalating appropriately as and when required.
• General office administration and other duties that may be assigned/required from time-to-time for both NFB Finance and NFB Edge.
• Contributing to creating and maintaining a constructive and positive working environment.
• Maintain confidentiality of customer and financial information.
• Maintain accurate records of all collection activities
• Generate and distribute invoices, statements, and account correspondence accurately and on time.