Minimum Requirements:

• Hands-on experience with thyristor control panels and temperature control systems
• used in fire assay or metallurgical furnaces.
• At least 3 years in a field service, applications support, or technical client liaison role.
• Understanding of PID temperature control loops, SCRs, SSRs, and furnace heating logic.
• Strong troubleshooting skills and ability to work independently on-site.
• Excellent communication, client-facing, and reporting skills.
• Valid driver’s license and willingness to travel to mine/lab sites.

• Familiarity with Phasecon, Eurotherm, Omron, or Siemens control hardware.
• Prior work in mining assay labs or furnace manufacturing environments.
• Knowledge of refractory-lined muffle furnaces and heating element configurations.
• Qualification in Electrical Engineering, Instrumentation, or Industrial Automation

• Competitive salary and benefits package.
• Travel and accommodation allowance for site support visits.
• Opportunities for growth into technical account or product specialist roles.
• Work with a respected technical team servicing some of the leading mining labs in the region.

• Provide on-site technical support and commissioning assistance for assay laboratory furnace temperature control systems.
• Diagnose and assist with troubleshooting of thyristor panels, PID controllers, and furnace automation hardware.
• Conduct technical site visits to support the rollout, maintenance, and optimisation of control systems.
• Liaise with engineering and service teams to resolve issues and ensure smooth operation of equipment.
• Build and maintain strong relationships with lab managers, supervisors, and technical buyers in the mining sector.
• Identify opportunities for upgrades, retrofits, or service improvements and refer these internally.
• Compile technical feedback and support reports for internal teams and customers.