About EM Associates Limited
EM Associate Limited is a locally led partner in international development projects in Zambia. We are a specialised monitoring, evaluation, and learning consultancy firm with a focus on third-party monitoring, management assessment and evaluation, and executing agencies of international development projects. We work towards building a better future by ensuring effective project implementation and impactful results in collaboration with various stakeholders.
Position Overview
We are seeking a passionate and motivated Digital & ICT Volunteer to join our team. This is an excellent opportunity for an individual who is enthusiastic about technology, digital communications, and international development. The Digital & ICT Volunteer will play a crucial role in supporting our IT infrastructure, enhancing our digital presence, and assisting with technology-related projects that strengthen our organizational effectiveness.
Key Responsibilities
ICT Support
- Provide technical support to staff members on hardware and software issues.
- Assist in the setup, configuration, and maintenance of IT equipment and systems.
- Troubleshoot and resolve hardware and software problems promptly.
- Assist in managing and monitoring the network infrastructure.
- Install, upgrade, and configure software applications.
- Support the development and implementation of IT security protocols.
- Assist in data backup and recovery procedures.
Digital & Communications Support
- Assist in maintaining and updating the organization’s website and digital platforms.
- Support the creation and scheduling of content for social media channels to enhance organizational visibility.
- Contribute to digital campaigns and online outreach efforts.
- Help develop digital communication materials, including newsletters, reports, and presentations.
- Support the digitization of organizational processes and document management systems.
General
- Collaborate with the team on various ICT and digital projects.
- Stay up to date with emerging technologies and digital trends.
- Perform other ICT and digital-related tasks and responsibilities as assigned.
Qualifications
- Currently pursuing or recently completed a degree in Information Technology, Computer Science, Digital Communications, Marketing, or a related field.
- Basic knowledge of computer hardware, software, and digital tools.
- Familiarity with social media platforms and digital content creation tools.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Eagerness to learn and adapt to new technologies.
- Ability to work both independently and as part of a team.
- A strong commitment to EM Associate’s mission and values.
What We Offer
- Valuable hands-on experience in ICT and digital communications within an international development consulting context.
- Opportunity to work with a diverse and passionate team.
- Exposure to various IT systems, digital tools, and technologies.
- A supportive and collaborative work environment.
- Mentorship and guidance from experienced professionals.
- Potential for career development within EM Associate Limited.
How to Apply
Interested candidates should submit their resume and a cover letter outlining their qualifications and motivation for applying to:
Email: pa•••••••••@••••••.net
Subject Line: “Digital & ICT Volunteer Application”
EM Associate Limited is an equal opportunity employer. We encourage candidates from all backgrounds to apply.
