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Credit Facilitator

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Job Details

Job Title: Credit Facilitator

Location: Johannesburg (Onsite)

Contract Type: Permanent, Full-time

Industry: Direct Selling / FMCG / Retail

Salary: Market Related

Are you a highly assertive Credit professional with a background in field collections and a talent for negotiation?

A leading direct-selling organization is seeking a Credit Facilitator to manage the full credit control function across a diverse sales force portfolio. This is a dynamic role focused on field-level debt, account monitoring, and relationship management. We are looking for a high-potential individual who is ready to grow—this role is specifically designed to evolve into a Team Leader position.

Key Responsibilities

  • Credit Control & Collections: Manage proactive collections for assigned portfolios, focusing on reducing payment defaults and improving financial discipline.

  • Field-Level Support: Facilitate payment arrangements (AODs) and provide guidance to the sales force on managing overdue accounts.

  • Strategic Input: Support the implementation of credit policies and provide recommendations for policy updates based on field feedback.

  • Relationship Management: Act as a critical liaison between the Sales Force and the Finance Department to ensure seamless communication.

  • Onboarding & Training: Lead onboarding for new distributors and provide training on credit policies and financial management.

  • Leadership Track: Gradually take on strategic responsibilities with the goal of transitioning into a Team Lead role.

Minimum Requirements

  • Experience: * Minimum 5 years’ experience in credit control.

    • At least 2 years in a senior or supervisory role.

    • Strong background in field collections, AOD handling, and credit system updates.

  • Education: Diploma in Credit Management, Accounting, or a related financial field.

  • Knowledge: Good working knowledge of the National Credit Act (NCA).

  • Language: Fluent in English; the ability to speak multiple African languages is essential for this environment.

  • Technical Skills: Proficient in MS Excel and credit management systems.

  • Attributes: Analytical, assertive, and emotionally intelligent with a strong customer service orientation.

How to Apply

Apply Today!

If you are a driven credit professional ready to take the next step into leadership:

? Email: li••••••••••••@••••••.us

? Apply online: www.hireresolve.co.za

? Reference: CreditFacilitator_JHB_2026

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