What you'll be doingSupporting cloud-native AI applications deployed across AWS and Azure environments as well as some on-prem. Troubleshooting Docker containers and Kubernetes workloads.Investigating production issues using logs, metrics, dashboards and monitoring tools.Working closely with engineering teams during client implementations, platform deployments and solution roll-outs.Supportin
Qualifications:CompTIA Network+ Certification (Essential)Relevant IT qualification advantageousUnderstanding of ITIL and NIST frameworks Requirements:Strong interest in Networking and IT InfrastructureBasic troubleshooting and support experience advantageousGood communication and problem-solving skillsAvailable to start ASAP KPAs:Provide network and technical supportAssist with troublesh
Key ResponsibilitiesNetwork & Infrastructure SupportInstall, configure, monitor, and maintain LAN, WAN, Wi-Fi, VPN, firewall, and network infrastructure environments.Monitor network performance and proactively identify and resolve potential issues.Manage firewall rules, security policies, VPN configurations, and network access controls.Ensure optimal performance, stability, and availability of