Job Overview

Business Segment: Personal & Private Banking
Company: Stanbic Bank Zambia
Location: ZM, Lusaka Province, Lusaka, Addis Ababa Drive
Job Type: Full-time
Job Ref ID: 804 •••••• 90A-0001
Date Posted: 7/10/2026

Job Description

To attend to any cash related matter (e.g., walk-in customers, ATM’s) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications

Type of Qualification: Secondary High School Certificate and First Degree

Field of Study: Not applicable

Experience Required

Fresh Graduates

Recent graduate with a qualification in Banking & Finance, Business Administration, Accounting, Economics, Commerce, or a related field. Previous internship, attachment, customer service, retail, sales, or cash-handling experience will be an added advantage. Candidates should possess strong numerical aptitude, customer service orientation, and an understanding of basic banking, compliance, and operational risk principles.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Examining Information
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Making Decisions
• Managing Tasks
• Producing Output
• Providing Insights
• Understanding People
• Upholding Standards

Technical Competencies:

• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)