Key Responsibilities

• Market and sell consumer banking and business banking products.
• Source and manage SME loan customers, especially within the FMCG sector.
• Drive IPPIS lending by identifying eligible salary earners and processing loan applications.
• Build and maintain relationships with SMEs, traders, distributors, retailers and salary earners.
• Conduct preliminary customer assessment and collect required loan documentation.
• Support credit appraisal by providing accurate customer and business information.
• Follow up on loan repayments and support recovery where necessary.
• Mobilise deposits and grow the customer base.
• Meet assigned sales, loan disbursement and repayment targets.
• Prepare periodic marketing, loan pipeline and customer activity reports.
• Monitor customer accounts and identify cross-selling opportunities.
• Ensure compliance with lending policies, KYC requirements and internal procedures.

Requirements

• Minimum of 2 years of relevant experience in business development, credit marketing, SME lending, microfinance, cooperative lending or consumer banking.
• Experience in IPPIS lending is required.
• Experience in SME/FMCG lending is strongly preferred.
• Proven ability to generate loan customers and manage customer relationships.