To prepare and serve beverages professionally while providing excellent customer service and maintaining high standards of cleanliness, safety and responsible service.
Key Duties and Responsibilities
Welcome customers and take beverage orders.
Prepare and serve alcoholic and non-alcoholic beverages according to approved recipes.
Mix cocktails and other beverages where required.
Maintain the bar area in a clean and organised condition.
Check glassware, utensils and bar equipment before service.
Monitor stock levels of beverages and bar supplies.
Record and report stock usage and shortages.
Maintain appropriate storage of beverages.
Process customer bills and payments where required.
Recommend drinks based on customer preferences.
Maintain professional customer relationships.
Follow applicable laws and organisational policies relating to alcohol service.
Refuse service appropriately where required by law or company policy.
Maintain hygiene and food-safety standards.
Clean bar equipment and work surfaces.
Assist with opening and closing procedures.
Qualifications & Experience
Certificate in Hospitality, Food & Beverage Service or related field is an advantage.
Previous bartending experience preferred.
Knowledge of cocktail preparation is an advantage.