Responsibilities:
Operations Management:
- Oversee daily bakery operations to ensure smooth and efficient workflow.
- Develop and implement production schedules to meet customer demand and business targets.
- Ensure timely production and distribution of bakery products.
- Monitor product quality, consistency, and presentation standards.
- Establish and enforce Standard Operating Procedures (SOPs) across all bakery functions.
- Ensure all bakery equipment is properly maintained and operational.
Production Management:
- Plan and coordinate daily, weekly, and monthly production activities.
- Monitor production processes to ensure adherence to approved recipes and quality standards.
- Optimize production efficiency and capacity utilization.
- Minimize production waste, losses, and downtime.
- Implement continuous improvement initiatives to enhance productivity.
Team Leadership & People Management:
- Supervise and coordinate the activities of bakers, mixers, packers, drivers, cleaners, and sales personnel.
- Prepare staff schedules, duty rosters, and shift plans.
- Conduct employee onboarding, training, coaching, and performance evaluations.
- Foster a productive, safe, and positive work environment.
- Enforce company policies, workplace discipline, and safety procedures.
- Support recruitment, promotion, and disciplinary processes as required.
Inventory & Procurement Management:
- Monitor stock levels of raw materials, packaging supplies, and finished goods.
- Approve inventory requests and coordinate procurement activities.
- Conduct regular inventory counts and stock reconciliations.
- Prevent stock shortages, overstocking, and inventory losses.
- Ensure proper storage and handling of raw materials and finished products in line with food safety standards.
Financial & Cost Control Management:
- Monitor operational costs, production expenses, and overall profitability.
- Implement cost-control measures to reduce waste and improve margins.
- Ensure proper cash handling and financial accountability
- Prepare and submit weekly and monthly operational reports.
- Collaborate with the accountant to develop budgets and achieve financial targets.
Sales & Customer Relationship Management:
- Monitor customer satisfaction levels and address customer concerns promptly.
- Develop and implement strategies to increase sales, customer retention, and market share.
- Build and maintain strong relationships with distributors, supermarkets, hotels, restaurants, and other key customers.
- Analyze customer feedback and market trends to support business growth initiatives.
Quality Assurance & Regulatory Compliance:
- Ensure strict compliance with food safety, hygiene, and sanitation standards.
- Maintain compliance with all relevant Nigerian regulatory requirements and industry standards.
- Coordinate internal and external inspections, audits, and regulatory assessments.
- Implement and monitor quality control procedures to maintain product excellence.
- Ensure staff adherence to health, safety, and food handling regulations.
Requirements:
- A minimum of a Higher National Diploma (HND) in business administration, food science, production management, operations management, or a related field.
- Professional certification in bakery production, food safety, operations management, or a related discipline is an added advantage.
- Minimum of five (5) years' experience in bakery operations, manufacturing, or food production, with at least two (2) years in a managerial or supervisory capacity.
- Strong leadership, team management, and supervisory skills.
- Production planning, scheduling, and process optimization.
- Inventory control and warehouse management.
- Financial management, budgeting, and cost-control skills.
- Excellent communication, interpersonal, and stakeholder management abilities.
- Strong analytical, problem-solving, and decision-making skills.
- Knowledge of food safety regulations, quality assurance, and hygiene standards.
- Proficiency in Microsoft Office Suite, particularly Excel, and reporting tools.
- Ability to work under pressure and meet production deadlines.
Working Conditions:
- Full-time position.
- May require working weekends, public holidays, and early morning shifts based on production demands.
- Work environment includes bakery production facilities, storage areas, and administrative offices.
Application Deadline: Applications closes in 2 weeks