0337 SAP Functional Consultant (Expert)

ROLE & RESPONSIBILITIES:

• Functional Lead in Operations team
• Problem identification and solution proposal
• E2E ownership of SD design (across Development and Operations)
• Receiving, troubleshooting, resolving and closing complex Operational and Maintenance tickets within defined
• SLA’s
• (Service Level Agreements).
• Create and maintain Solution Guides.
• Ensure Knowledge Transfer within team
• Interaction with clients through meetings, calls and emails
• Executing the required changes through configuration
• Executing the analysis and resolution of Production Support calls
• Interact with consultants across broader team locally and abroad
• Execution according to the Agile Methodology and attending of all team meetings, including Stand-ups, Sprint
• Review, Sprint Retrospectives, Sprint Planning meetings etc.
• Daily use of the Agile Tool Chain, as per the updates required by the respective feature team(s).

• Relevant IT / Business Degree or Certifications
• 5 years + experience